Customer service is about meeting customer expectations every single time. But getting a front-line employee to give great consistent service is tough.

The Service to Sales Formula is a way to engage staff and customers for increased sales. It's OK to have satisfied customers. but you need satisfied customers who spend money.

I'd love to have you join my free email list. I'll be covering a range of topics to help you get to great service and sales.

Along the way you will learn techniques for high level engagement as well as very specific nitty gritty everyday strategies to improve you service and sales.

My aim is to take away your pain. 

I've been running a mystery shopping company for many years.  Along the way I've seen service measurements for tens of thousands of service interactions.  I'm going to share with you what works, and what doesn't work.

All my new subscribers will receive some bonus goodies along the way.  But initially, you'll receive my eBook called Service with Purpose.  Along the way I'll also send you over 20 everyday strategies for managers, and a host of other practical, everyday tools.

I'm excited to share it all with you.  I know it will make you job easier.

Just enter your email address below.  I don't want or need any of your personal details.

Steven Di Pietro - Service with Purpose